
Frequently Asked Questions
Answers to the Most Common Questions
What types of marble and granite do you offer?
We offer a wide range of natural Egyptian marble, including Silvia, Galala, Sunny, Trista, Egyptian Emperador, Halaib, New Halaib, Rosa Hody, Gondola, Grey Company, Aswan Red, Hurghada, Rosa El Nasr, Fantastic White, Aswan Black, and other premium varieties. All our products are sourced from certified Egyptian quarries and comply with strict quality standards, in addition to quartz.
What is the delivery timeframe?
Delivery timeframe typically ranges from 2 to 4 weeks depending on order size and destination. We coordinate all shipping and customs clearance to ensure products arrive on time and in excellent condition.
Do you provide quality certificates for products?
Yes, we provide internationally recognized quality certificates for all our products including ISO certificates, certificates of origin, and technical inspection reports. We also offer free samples before shipping to ensure specifications match.
What payment methods are available?
We accept international bank transfers, Letters of Credit (L/C), and cash on delivery for approved customers. We also offer flexible payment plans for large projects.
Can you provide custom sizes and finishes?
Absolutely! We offer custom manufacturing services for any required sizes and finishes. Our technical team works with you to achieve the exact specifications for your project, whether polished, honed, or any other special finish.