Export Guide
Comprehensive Guide to Export Processes and Procedures
1. Product Specifications and Samples
We start by understanding your needs precisely:
- Type of stone required (marble, granite, quartz)
- Required dimensions and thickness
- Finish type (polished, honed, brushed, etc.)
- Required quantity
- Final shipping destination
We provide free samples (10x10 cm) to ensure product quality before full order.
2. Price Quotation and Negotiation
After receiving your specifications, we provide:
- Detailed price quotation including all costs
- Production and manufacturing costs
- Packing and packaging costs
- Shipping costs to destination port
- Flexible payment terms
We are open to negotiation to achieve the best value for you while maintaining the highest quality standards.
3. Production and Quality Control
Production process is carried out under strict supervision:
- Selection of blocks from certified quarries
- Cutting and finishing according to agreed specifications
- Comprehensive quality inspection at each stage
- Photography and documentation for each shipment
- Possibility of on-site inspection before shipping
Production time usually 2-3 weeks depending on order size.
4. Packing and Packaging
We use the latest packing techniques to ensure safe arrival:
- Wrapping each piece separately with protective materials
- Using strong wooden crates
- Placing protective foam between pieces
- Securing crates with steel straps
- Clear labeling for handling and shipping
Packing is done according to international standards for stone materials shipping.
5. Shipping and Customs Clearance
We handle all shipping and export procedures:
- Container booking and sea freight arrangement
- Preparation of all customs documents
- Certificate of Origin
- Bill of Lading
- Packing List
- Commercial Invoice
- Coordination with shipping agents in your country
We provide shipment tracking service until arrival.
6. After-Sales Support
Our relationship doesn't end with shipment arrival:
- Technical support for installation process
- Care and maintenance guidelines
- Product quality warranty
- Quick resolution of any issues that may occur
- Special discounts for repeat orders
- Priority in future orders
We are always happy to serve our customers and build long-term partnerships.